Privacy Policy

Privacy Policy for Bosveld Shebeen

Last Updated: October 2026

At Bosveld Shebeen (accessible via https://shebeenscty.co.za), protecting the privacy and personal information of our guests and website visitors is one of our top priorities. This Privacy Policy outlines the types of personal information collected, how it is used, and how we comply with South Africa’s Protection of Personal Information Act (POPIA).

1. Responsible Party

For the purposes of POPIA, Bosveld Shebeen, located at Sun City Resort, North West, South Africa, is the Responsible Party handling your personal information.

  • Physical Address: R556, Sun City Resort, Sun City, 0316, South Africa

  • Email: shebeen@shebeenscty.co.za

  • Phone: +27 (0)14 557 1830

2. Information We Collect

We collect personal information directly from you when you interact with our website or services:

  • Contact & Reservation Details: Name, email address, phone number, and special requests submitted through our contact forms or booking portals.

  • Automated Data: IP addresses, browser types, device information, and browsing patterns collected via cookies and analytics when you visit our site.

  • Comments & Inquiries: Information provided when leaving comments or sending direct messages.

3. How We Use Your Information

We process your personal information only for specific, lawful purposes related to our business:

  1. To process table reservations, event inquiries, and bookings.

  2. To respond to customer service requests and direct messages.

  3. To improve user experience, site functionality, and marketing campaigns.

  4. To fulfill legal obligations and maintain server security.

4. Cookies and Web Analytics

Our website uses cookies to enhance your browsing experience.

  • Essential Cookies: Necessary for basic website operations, such as login sessions or form submissions.

  • Analytics Cookies: Used to track visitor behavior and website performance via tools like Google Analytics.

You can adjust your browser settings to reject cookies, though some features of the site may not function properly as a result.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • Third-Party Service Providers: Trusted partners who assist in operating our website, reservation engines, or email delivery systems (strictly under confidentiality agreements).

  • Legal Requirements: If required by law, regulation, or court order under South African jurisdiction.

6. Data Security and Storage

We implement appropriate technical and organizational measures to safeguard your personal information against loss, misuse, unauthorized access, or alteration. Your data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory requirements.

7. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., maps, videos, or social media plugins). Embedded content behaves in the exact same way as if you visited the third-party website directly, and those sites may collect data or set cookies according to their own privacy policies.

8. Your Rights Under POPIA

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request the correction or deletion of inaccurate, incomplete, or outdated information.

  • Objection: Object to the processing of your personal information in certain circumstances.

  • Lodge a Complaint: Contact the South African Information Regulator if you believe your rights have been infringed.

9. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your rights under POPIA, please reach out to us at:

  • Email: shebeen@shebeenscty.co.za

  • Phone: +27 (0)14 557 1830